Contact us
1. Contact us
Welcome to contact us, we are committed to providing you with quality cross-border e-commerce services!
2. Customer service email
If you have any questions or suggestions, please feel free to email: sunyushen01@gmail.com
3. Company address
Xianshuigu Town, Jinnan District, Tianjin, PRC
4. Frequently Asked Questions
Here are answers to some frequently asked questions that we hope will help you:
1. About order processing time
- Normally, orders will be processed and shipped within 5 working days of your order. However, during promotional events or special periods, the processing time may be extended, so please be patient.
2. About logistics tracking
- You can check the logistics progress through the order number on the logistics platform of our cooperation. If there is any abnormality, please contact us in time.
3. Regarding return and exchange policy
- We support no reason to return or exchange goods within 7 days of receipt. But please make sure that the item remains in its original condition, packed intact and with all accessories.
If your problem is not within the above scope, please feel free to contact us, we will be happy to serve you!