Dear customer:
​Thank you for choosing to shop with us. The following is a detailed description of the refund, please read it carefully.
​1. Refund Policy
​（1）. If you change your mind after purchasing the goods, you have the right to cancel the order and receive a full refund within 100 hours of placing the order if the goods have not been shipped.
2. If the product has quality problems or is seriously inconsistent with the description, you can request a refund within [7] days after receiving the product. We will process your refund after we receive your returned item and confirm the problem.
​2. Refund process
​（1）. Request a refund
​- Please contact our customer Service team in the following ways to request a refund:
- Email: sunyushen01@gmailcom
- Provide your order number, product name and reason for refund.
（2）. Review refund requests
​- Our customer service staff will review and communicate with you within 5 working days of receiving your application.
（3）. Product return (if required)
​- If the customer service staff confirms that you need to return the item, we will provide you with the return address and the relevant return guide.
- Please ensure that the goods are packed in good condition, with full accessories, and sent back by traceable Courier.
（4）. Refund processing
​- After we receive your returned product and confirm that it is correct, we will start the refund process.
- The refund will be returned according to your original payment method, the refund arrival time may vary depending on the payment channel and bank processing time, generally 15 working days to 30 working days.
3. Refund amount

（1）. For unshipped order cancellations, you will receive a full refund, including the price of the item and the shipping fee paid (if applicable).

（2）. For refunds due to quality problems or non-conformity of the goods, you will receive a full refund of the price of the goods and the freight you paid.

（3）. If you have no reason to return the goods, the goods are not damaged and meet the conditions of return, we will refund the price of the goods, but you will bear the return freight.

4. Special circumstances

（1）. If the goods are lost or damaged during transportation, we will negotiate with the logistics provider to solve the problem, and refund or resend the goods according to the specific circumstances.

（2） During the refund process, in case of laws and regulations, policy changes or other force majeure factors, we will adjust the refund policy according to the actual situation and notify you in time.

​We are committed to providing you with a quality shopping experience, please feel free to contact us if you have any questions or need further assistance.
​Thank you again for your support and trust!