Material: The product is crafted from S999 silver, ensuring high-quality and durability.
Craftsmanship: The customization is done using 3D relief engraving CNC technology, providing precise and detailed designs.
Production Time: Custom orders require a production time of approximately 5-7 days. Please account for this when placing your order.
Included Gifts: Each order includes silver care tools and a black leather cord necklace as complimentary items.
Non-Refundable Policy: As this is a custom-made item, refunds or exchanges are not accepted unless there are defects or quality issues.
Design and Text Limitations: Due to the engraving process, there may be restrictions on the amount of text or complexity of the design. If adjustments are necessary, we will contact you for confirmation.
Maintenance Tips: S999 silver may naturally oxidize over time. Use the provided silver care tools to maintain the product's shine and longevity.
Measurement Tolerance: Since the product is handmade, slight variations in size or engraving placement may occur.
Contact Us: If you have any specific requests or questions about your customization, feel free to reach out to us before placing your order.